About VELLA CAMPBELL

 

Australian label VELLA CAMPBELL is a showcase of complimentary mens and ladies fashion with a sense of mystery and just a dash of drama.

Designed and produced locally so as to nurture every process closely and to ensure the highest of quality. Lovingly crafted with diverse fabrics and attention to detail, our designs are flexible for all occasions and can be worn by the young or the young at heart.

Our design philosophy is that every design must be comfortable, versatile, timeless and enduring.

With every season there is a story. Another chapter to cherish, another tale to be told.

Join us on our journey and become a part of the VELLA CAMPBELL experience.

 

For Media Kits please enquire through the Contact page.

 

Terms and Conditions

 

Shipping and Delivery

VELLA CAMPBELL ships products Australia wide and internationally using Australia Post and contracted courier companies. Orders are dispatched within 3 business days and shipping times are estimated at between 1-10 business days depending on the delivery location.

 

Free Delivery and Returns for Australian Customers

For standard Australian deliveries, if you are not available at the address specified by you when the courier delivers your product, your product will be dropped off at the nearest Australia Post for pick up. The courier will leave a note in your post box notifying you.

The courier may require a signature upon receipt of delivery.

For all returns, please contact us through the Contact page and we will organise postage within Australia.

 

International Shipping

International 0.0kg – 0.5kg $30.00 AUD

International 0.5kg – 0.75g $35.00 AUD

International 0.75kg – 1kg $45.00 AUD

International 1kg – 1.25kg $55.00 AUD

International 1.25kg – 1.5kg $65.00 AUD

International 1.5kg – 1.75kg $70.00 AUD

International 1.75kg – 2kg $80.00 AUD

International 2kg – 3kg $100.00 AUD

 

Refund policy

Please choose carefully, as we do not normally give refunds if you change your mind or make the wrong decision.

For all returns, please contact us through the Contact page.

 

Faulty goods

We pride ourselves on our outstanding quality and we take care to quality control all garments before they leave our studio. Please inspect goods upon arrival.

You can choose between a refund or an exchange where goods are faulty, have been wrongly described, or are different to the product purchased on the website.

If you receive a faulty product, please contact us by email at info@vellacampbell.com so we can organise the return of the goods.

Refunds will be processed upon receipt, inspection and verification of the returned garment.

Garments must be returned with label attached and unworn within 2 weeks (3 weeks international) from date of purchase.

 

Colours

We have displayed as accurately as possible the colours of the garments shown on this web site. The colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.

 

Payment Options

Payment is processed solely through Paypal.